Last updated: 1 June 2026 · Effective: 1 June 2026
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the site's operators.
In addition to cookies, we may use similar tracking technologies such as web beacons (also called pixel tags), local storage, and session storage. In this policy, references to "cookies" encompass all such technologies unless otherwise stated.
On Call Alerts uses cookies only on its public website (oncallalerts.com) and web portal. The On Call Alerts mobile application does not use browser cookies. Please see Section 5 for information about data storage in the mobile app.
We use cookies for the following purposes:
We do not use cookies to track your activity across third-party websites, build advertising profiles, or serve targeted advertisements. We do not sell cookie-derived data to any third party.
These cookies are strictly necessary for the website and web portal to function. Without them, features such as secure login, session management, and CSRF protection cannot operate. Essential cookies are placed on the basis of contractual and security necessity and do not require your consent. You cannot opt out of essential cookies while continuing to use the Service.
These cookies remember choices you make — such as your consent preferences or display settings — so they persist between visits. They improve your experience but are not essential to basic operation. Functional cookies are placed only with your consent.
These cookies collect anonymised information about how visitors interact with our public website, such as which pages are viewed most often and how long visitors spend on each page. This helps us understand what content is valuable and identify areas for improvement. Analytics cookies are placed only with your consent and do not collect personally identifiable information.
We do not use advertising, targeting, or social media tracking cookies of any kind on our website or web portal.
The table below describes the specific cookies currently in use on our website and web portal. We review and update this inventory when cookies change.
All cookies listed above are first-party cookies set by oncallalerts.com. Where third-party analytics tools are used, they are configured to anonymise IP addresses and to prohibit the sharing of data for advertising purposes. See Section 7 for more detail.
The On Call Alerts mobile application does not use browser cookies. The app stores a limited amount of data locally on your device — such as your authentication token and notification preferences — using the secure storage mechanisms provided by your device's operating system (iOS Keychain or Android Keystore).
This locally stored data is used solely to maintain your session and deliver the Service. It is not shared with advertising networks or third parties, and it is removed when you log out of the app or uninstall it from your device.
Push notification delivery relies on Apple Push Notification service (APNs) and Google Firebase Cloud Messaging (FCM). These platforms may process a device token to route notifications to your device. Please refer to the respective privacy policies of Apple and Google for information on how they handle device tokens.
When you first visit our public website or web portal, a cookie consent banner will appear. You may accept all cookies, accept essential cookies only, or customise your preferences by category. Your choices are saved in the oca_consent cookie for 12 months. You may change your preferences at any time by clicking the "Cookie Settings" link in the footer of any page.
Most browsers allow you to view, manage, block, and delete cookies through their settings. The steps vary by browser; the links below will take you to the relevant instructions:
Please note: Blocking or deleting essential cookies will prevent the web portal from functioning correctly. In particular, blocking session cookies will prevent you from logging in. Non-essential cookies can be blocked without affecting core portal functionality.
Some browsers offer a "Do Not Track" (DNT) signal. Our website currently does not alter its behaviour in response to DNT signals, as there is no universally accepted standard for their interpretation. You can manage your tracking preferences directly through our cookie consent banner.
Where we use third-party tools to support analytics on our public website, those tools are configured in a privacy-preserving manner:
Third-party providers used in connection with our website or portal may include analytics platforms and cloud infrastructure providers. These providers act as operators or sub-processors under our instructions and are contractually bound to handle data in compliance with POPIA.
We do not embed social media plugins, share buttons, or third-party advertising scripts on our website or web portal. Accordingly, no cookies are set by social media platforms or advertising networks through our Service.
We may update this Cookie Policy from time to time — for example, when we add or remove cookies, change third-party providers, or update our practices in response to regulatory developments. When we make changes, we will update the "Last updated" date at the top of this page.
If changes are material, we will notify you through a prominent notice on our website or, where appropriate, by email. Your continued use of our website or web portal after any changes take effect constitutes acceptance of the updated Cookie Policy.
If you have any questions about this Cookie Policy or how we use cookies, please get in touch:
For broader privacy concerns, please refer to our Privacy Policy.